Shipping Errors eCommerce Companies Continue to Make When it comes to eCommerce, shipping is one of the most critical elements of your business strategy. You can have the best product in the world and outstanding customer service, but if you fail at the transport stage read more
How does your shipping strategy stack up against your competition?
In 2017, if you don’t have a good shipping strategy, competitors will eat your lunch. Amazon continues to invest in their fulfillment strategy and it is crushing its rivals. Delivery expectations are going up, but cost control is more important than ever. Where do you start? Can you leverage shipping automation to improve your ability to scale? There are so many factors to consider such as pricing strategy, fulfillment locations, shipping software and technology, personnel, customer experience, and more.
To determine how you stack up in key strategic areas, use our simple calculator that diagnoses your process maturity and identifies the key areas where you can improve.
As we gather more data we’ll be able to give you comparisons against other companies similar to you in size and freight profile.
Get started on the survey and if you have feedback just let us know.
While one tends to think of a shipment as a single transaction, in reality it usually consists of multiple events—first mile, line-haul, final mile and consolidation points. These pieces get even more complex when the item being shipped is a couch or a table that’s traveling in a model other than parcel. For the buyer, the final mile is the most important part of the trip, and the piece they are most likely to associate with your brand. After all, this is what gets the shipment to his or her home.
As eCommerce continues to grow at a rapid pace, consumers are purchasing an increasingly diverse range of goods online. With this added diversity and volume comes new shipping challenges.
At ShipHawk, it is our goal to make everything that is sellable also shippable, including those large, unwieldy items that you may have avoided in the past. To that end, we’ve assembled a handy guide to assist you with selecting the right shipping option and carrier for every situation.
Thanks to the popularity of mega-retailers such as Amazon, free shipping has transitioned from being merely an occasional offering to the reigning industry standard. With shipping costs cited as the number one reason for cart abandonment and nearly nine out of 10 consumers reporting that free shipping would cause them to shop more frequently online, it’s clear that free shipping is a necessary component for both retaining and attracting new customers.