Home Furnishings Delivery: Final Mile

final mile

While one tends to think of a shipment as a single transaction, in reality it usually consists of multiple events—first mile, line-haul, final mile and consolidation points.  These pieces get even more complex when the item being shipped is a couch or a table that’s traveling in a model other than parcel. For the buyer, the final mile is the most important part of the trip, and the piece they are most likely to associate with your brand. After all, this is what gets the shipment to his or her home.

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The Rosetta Stone of Shipping

shipping options

As eCommerce continues to grow at a rapid pace, consumers are purchasing an increasingly diverse range of goods online. With this added diversity and volume comes new shipping challenges.

At ShipHawk, it is our goal to make everything that is sellable also shippable, including those large, unwieldy items that you may have avoided in the past. To that end, we’ve assembled a handy guide to assist you with selecting the right shipping option and carrier for every situation.

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8 Ways Retailers are Driving Sales with Free Shipping

free shipping

Thanks to the popularity of mega-retailers such as Amazon, free shipping has transitioned from being merely an occasional offering to the reigning industry standard. With shipping costs cited as the number one reason for cart abandonment and nearly nine out of 10 consumers reporting that free shipping would cause them to shop more frequently online, it’s clear that free shipping is a necessary component for both retaining and attracting new customers.

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Announcing New SKUs for Your Diverse Shipping Needs

New SKUs

Today we’re announcing some exciting upgrades to the ShipHawk product line.  We originally launched these offerings for two reasons: 1) to give enterprise customers an easy way to try our products out before purchasing and 2) to give small-to-midsized companies with lower complexity a way to access the magic of ShipHawk.  With today’s changes, that access now includes support for a wider range of services—parcel, large goods (LTL), home delivery as well as blanket wrap—in all SKUs, even our free starter product. We’ve also packaged a custom SKU for those of you looking to manage your current parcel and freight tariffs in a single place.

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The Importance of Carrier Selection in eCommerce

carrier selection

When people think of carriers they typically think of the big parcel players: USPS, FedEx, and UPS. But retailers that ship a diverse range of goods must often rely upon an equally diverse array of carriers in order to create a seamless fulfillment experience. Your carrier selection must align with your customers’ shipping preferences, your internal process, and your inventory type. No matter what items you ship, the efficacy of the carrier, their customer service, and ability to meet tight delivery deadlines will directly impact your customers’ buying experiences and ultimately your brand.

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