Product Update – August 2017

Product Update - August 2017

Product Update – August 2017

We continually roll out new features for your convenience and to make the most of your experience of ShipHawk. As we see a demand for enhanced options, we add them to our interface. From expanded reports to integrations here’s what we’ve added for our Product Update – August 2017. Have a look and try out the new settings for yourself.

1. Expand your reports

Now you can generate reports with even more data than before. For improved results, we’ve added three new columns to the reports CSV:

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Shipment Creator: Will show the user’s email who created shipment

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Last Modified: Will show the last modified date and time

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Child Tracking Number: User will now be able to see child tracking numbers for shipments with multiple packages

2. Edit products directly from product list page (beta)

Rather than click-through each product to update, you can now make changes from the list page. Add/edit product information including:

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Name

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Item Data (dims, weight, etc.)

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Description

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Customs Information

3. Select shipments & print aggregate labels from the shipment history or batch shipments pages

This feature is designed, like the product edit feature, to save you steps in the customization process. We’re simplifying the dashboard and your workload.

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Select a subset of the batch and generate an aggregate label (on-demand)

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Aggregate labels for any subset in the list after the offending label

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Subdivide the batch result into smaller collections, whereby they can print smaller aggregates

4. Create manual order via web portal

Create orders via the web portal using account preset settings. Access actions when you select one or more orders (the order button is now consolidated under the Actions tab).

5. Add actions to shipments list page

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Bulk update statuses

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Bulk print documents

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Create new shipments

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Delete shipments

6. Modify line items for commercial invoices

Support as many order line items as are on a shipment and increase item description from 30 to 50 characters for commercial invoices. This expands your invoicing options, creating an enhanced experience for you and your customers.

7. Add a rating rule action – “Do not use this carrier type”

Now, you have the ability to limit carrier types returned via Rating Rules. If you don’t want a specific carrier showing up under certain circumstances, set a rule to make it so.

8. Support UPC and Weight in order line items when creating an order

Specify UPC in the order line items section of the order create form and that data will flow through to the order.

9. Netsuite API fulfillment integration

Store your NetSuite credentials in ShipHawk and, when those orders are shipped, we create “Item Fulfillments” in NetSuite with the tracking information. Once tracking information is received it’s immediately updated.

10. Stitch Labs Integration

We’ve integrated the Stitch API and offer it as a potential integration for all ShipHawk customers. What does this mean?

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Retrieve any order and pull in tags from Stitch into ShipHawk.

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Once fulfilled in ShipHawk, we send back carrier information, shipping cost, and tracking information.

Feature Release – May 2017

Product Update - August 2017

Product Update – May 2017

We are continually rolling out new features to ensure your store has the latest tools. This is what’s new in your TMS 2.0 toolbox.

1. Infrastructure Expanded to Support Popular Sales Channels

Not everyone in the eCommerce business solely leverages a branded website to sell their products. I spoke with a representative from MightySkins, an online retailer of Amazon Echo skins and other device wraps, and was told that 20-25% of the company’s sales come from the MightySkins Amazon store. This is not an isolated incident as more and more companies are moving to multiple sales channels. We know this and we’ve rolled out new features to accommodate modern retailers.

Product Update May 2017

Our infrastructure now supports Netsuite, eBay, Amazon Vendor Central, Amazon Seller Central, and 3PL Central order integration. You now have the flexibility to easily integrate ShipHawk with these ERP’s, eCommerce marketplaces, and WMS systems. These integrations alleviate the need to use multiple 3rd party systems in place for order fulfillment. Instead, you can leverage ShipHawk to aggregate all carriers in one place, streamlining the order fulfillment process.

2. New Support for Order Line Item Verification via Bar-Code Scan

An automated transportation management strategy shouldn’t just make your job easier – your warehouse workers and your customers should reap the rewards as well. Therefore, we’ve added support for order line item verification to create compatibility with a bar-code scanner. This streamlines the fulfillment process for warehouse employees while adding more customer visibility on exactly what is sent in individual packages.

3. Packing Slip Support Now Includes Dynamic Rendering Using Custom References

Sending everyone the same generic packing slip or utilizing additional services to brand and personalize yours is no longer an issue. ShipHawk has extended our support for packing slips to include dynamic rendering that uses custom references. Use tags to create a further automated, white-label branded, personalized end customer experience without the need for 3rd party services or printing your own shipping materials.

4. Fully-Enhanced Shipment Quote Flow Using Auto-fill

With the technology available today, you shouldn’t have to do anything manually, including shipping quotes. ShipHawk has completely rewritten our new shipment quote flow to utilize account-level presets to auto-fill any attribute commonly used in the process. Now you have an extremely fast and efficient way to generate cost quoted for your customers, a quicker way to create new shipments, and you can cut down on data-entry of repetitive information. 

Product Update May 2017

5. Completely Rebuilt Order and Shipment History Systems

When multiple orders are placed at one time, your processes shouldn’t be affected. So, we’ve rebuilt our Order History and Shipment History infrastructure to support the grouping of items based on any secondary sort criteria. Now, you can easily group and process similar orders at one time. Move more efficiently through a fulfillment workflow by simply grabbing a group of SKUs and packing them immediately.

Product Update May 2017

Multi-Carrier, Multi-Mode TMS Software

Multi-Mode TMS

A Multi-Carrier, Multi-Mode TMS Solution

If your company uses multiple carriers to ship products, you know how potentially complicated – and costly – this can be. If you are scaling, you may be experiencing this issue for the first time, and finding yourself increasingly behind the eight-ball when it comes to accurately rating, packing, processing, labeling and ultimately, tracking your orders. Can a modern TMS (transportation management system) really solve all of these problems?

Is shipping a barrier to your company’s growth?

We hear it all the time:

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“We have no idea if we are getting the best rates or choosing the best carrier.”

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“Everything we do is manual.”

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“We know there is an opportunity, but we have no way to access it.”

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“We know we are leaving money on the table.”

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“We need to take the decisions out of our employees’ hands.”

Multi-Mode TMS

Are you paying too much for shipments?

Many shipment rating engines do simple comparisons based on the limited data made available by a carrier via API, EDI etc. This process leaves money on the table by not factoring in all the relevant shipment criteria that ultimately affects cost including, but not limited to, unique item characteristics, packing material, final packed weights and dimensions, destination details and more.

Multi-Mode TMS

ShipHawk starts by looking at the actual item – not just a box or pallet – and then calculates the optimal packing using patent-pending packing algorithms.  From there, we pass multiple packing scenarios (loose parcels vs an assembled pallet) through all available carriers and calculate the true impact of various packaging, modes, and carrier services.  Only by accounting for all relevant variables are you able to truly determine the lowest cost carrier with the service that best matches your standards.  

This is multi-carrier, multi-mode rating!

The Changing Landscape

Amazon has changed the way people do business, period.  Being able to compete at this level requires more than just a new perspective. It demands a solution that enables growth, supports your need for flexibility, reduces costs, and provides value, both for your business and for your customers.

ShipHawk provides access to major carriers for all types of shipments, be it freight or parcel, and automates rate comparison, ship times, and best mode for each order.

Intelligent, automated access to multiple carriers and modes is imperative for true supply chain optimization and directly impacts your business growth.

International growth

Accessing a wide range of carriers and modes can also facilitate global scale. Improving carrier access and usage can yield excellent results if the cost, complexities, or inefficiencies of international shipping has been a hindrance to your progress.

Benefits of multi-carrier, multi-mode optimization

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Ship parcel, freight, LTL, intermodal and more, with the same process

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Choose the best carrier and mode for each unique shipment

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Streamline order fulfillment for lowest cost/highest value results

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Reduce overall shipping spend while improving service

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Standardize your shipping processes from end-to-end

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Eliminate the need for manual quoting

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Manage all of your carriers from one dashboard

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Reduce shipping errors and duplicate entries

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Meet green and sustainability goals with packing optimization

Is your current TMS supporting you as well as it should?

Most transportation management systems claim to offer multi-carrier rating, but what does that actually mean?  Legacy transportation management systems were built for a different time.  They do not provide consistent results across all modes and the user experience can vary wildly.  Some may even require archaic tasks like having to log into multiple carrier sites just to chase down one single shipment that’s gone astray, and this is a logistical nightmare in itself. Multiply this by hundreds, or thousands of shipments and you’ll soon have an entire department of people working to solve problems instead of completing value added work.

ShipHawk Multi-carrier solutions

ShipHawk provides a transportation management software solution that supports a comprehensive selection of national and international carriers. ShipHawk allows you to compare rates across multiple carriers and multiple modes from one simple, intuitive user interface, delivering value to the customer while providing unparalleled convenience.

Multi-Mode TMS

A TMS made for multiple mode shipments

In the past, managing multi-mode logistics has been complex, manual, and inefficient.

Our user-friendly platform is built for flexibility, helping you manage multi-mode shipments with ease while connecting all of your systems across the entire supply chain.

ShipHawk helps you say goodbye to lost productivity, lost revenue, and gaps in your service offering due to shipping barriers caused by the expense and complexities of multi-mode, multi-carrier shipping. Produce efficient, speedy deliveries, and predictably lower costs that you can pass along to your satisfied customers.

Shiphawk integrates with your ERP

With experience with an extensive lists of possible integrations, we support enterprise resource planning systems that include SAP, Oracle, Microsoft Dynamics, Sage, Everest, Netsuite, and more.

Product Announcement:
Introducing our New Shopify and Magento Plugins

Shopify and Magento plugins

Introducing our New Shopify and Magento Plugins

Over the last six months we’ve talked with many of our customers and prospects about their shipping needs. The most common feedback we heard was that they wanted the power of the ShipHawk Platform in the ‘plug-and-play’ architecture of their Shopify or Magento storefront.   

Today, you can have just that. We’re excited to announce our new ShipHawk Magento Extension and ShipHawk Shopify App. Both give retailers access to powerful back-end automation and an integrated front-end experience, with minimal-to-no development effort.

READ MORE

Rating Rules: Product Update – June 2016

Product Update - August 2017

Rating Rules

Product Update – June 2016

As a shipper, you need to be able to tailor the pricing experience for your buyers. With Rating Rules, ShipHawk makes it easy for business users to inflict logic at a product and order level so that buyers get the right price in their cart.

Every shipper has different levers of control over the shipping process and not everyone has the luxury of offering free shipping across the board. When it comes to the shipping price, you have 5 main levers of control:

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Transparent Shipping

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Marked up Shipping

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Subsidized Shipping

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Flat Rate Shipping

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Free Shipping

Rating rules let you control the conditions under which you’d like to take one of these above actions.  Let’s say you want to offer Free Shipping on orders over $500. To do this you’d make a rating rule that applies to all orders.  Rules can be as simple or as complex as you want, but what’s important to remember is that once you’ve connected with ShipHawk, making a change is as simple as the flip of a switch.

Leverage Rating Rules to test and validate the optimal customer-facing pricing methods for your business – and if you need some help – please reach out to our support team!