Over the last few months, I’ve talked to several new and emerging eCommerce companies, from small to medium size, each with a unique model. When they get to me it’s usually about getting their store configured properly or technical questions. In any case, they all seem to have a common need or theme: I need in-cart rating, I need visibility, I need order fulfillment, I need carrier diversity and that’s why I’m giving ShipHawk a shot. I was curious so I asked one of these eCommerce companies how they currently do things. His response blew me away.
He told me about a recent customer the other day who had purchased some large doors. To get his customer a rate, he had to call a single carrier, give him all the info for the shipment and then wait for a quote. Over an hour later, he got a call back. Then he had to call his customer to confirm the pricing would work for him. After 4 failed attempts to reach him, he finally got the go ahead. He then had to call the carrier back to book the shipment. It was painful enough listening to it that I could not imagine doing this on a daily basis.
Knowing this, I was sure he was skeptical when he came to ShipHawk. However, in less than a few minutes he had his Shopify store connected to ShipHawk’s platform and was getting in-cart rating. Yes, you read that right. In LESS THAN A FEW MINUTES. The process that would sometimes take half a day was now being done in seconds. His customers could log on, add those same 2 doors to their cart and they’d be able to see real time, accurate pricing from a host of carriers. As expected, he was elated.
This got me thinking about how many other businesses out there are failing to optimize their shipping strategies and thus inhibiting their own growth. How many companies are falling victim to cart abandonment? How many are having to go through the tedious process of manual rate shopping? How many just simply need help with shipping? I’m here to let you know that help is here (Cue the drum roll): ShipHawk.
ShipHawk is the best shipping software today. The most powerful. A platform that reduces costs, improves conversions rates, and puts you, the retailer, back in control of your margins. It really is that simple.