CEO and Co-Founder Jeremy Bodenhamer was recently featured in an article published by Retail Dive on retailers offering free returns: More retailers are offering free returns, and paying for it.

Technology can help retailers determine the most cost-effective method for offering free returns to their customers. “When the retailer figures out these unknowns and finally knows what these costs are consistently, ahead of time, they can then make that decision about free or subsidized shipping. Then it’s a rational decision.”

Read on to learn what CEO, Jeremy Bodenhamer, has to say about how online retailers can offer free returns without impacting their bottom line.