How to Exceed Customer Expectations for Shopping
As online retailers know part of creating a great buying experience for customers is providing a seamless shipping experience. In fact, shipping is not only one of the most expensive elements of managing your eCommerce store, it has a direct impact on sales. Customers have high expectations for the cost of shipping, timeliness of delivery, and having diverse shipping options. Here’s what you can do to meet and exceed your customer expectations for shipping.