8 Ways Retailers are Driving Sales with Free Shipping
Thanks to the popularity of mega-retailers such as Amazon, free shipping has transitioned from being merely an occasional offering to the reigning industry standard. With shipping costs cited as the number one reason for cart abandonment and nearly nine out of 10 consumers reporting that free shipping would cause them to shop more frequently online, it’s clear that shipping at no cost is a necessary component for both retaining and attracting new customers.
How to Exceed Customer Expectations for Shopping
As online retailers know part of creating a great buying experience for customers is providing a seamless shipping experience. In fact, shipping is not only one of the most expensive elements of managing your eCommerce store, it has a direct impact on sales. Customers have high expectations for the cost of shipping, timeliness of delivery, and having diverse shipping options. Here’s what you can do to meet and exceed your customer expectations for shipping.
CEO and Co-Founder Jeremy Bodenhamer was recently featured in an article published by Retail Dive on retailers offering free returns: More retailers are offering free returns, and paying for it.
Free Shipping Discussion on RetailWire
CEO and Co-Founder Jeremy Bodenhamer was recently featured in a discussion article published by RetailWire on free shipping for retailers. Join the free shipping discussion: How much is free shipping really costing retailers?
How much is free shipping really costing retailers?
CEO and Co-Founder Jeremy Bodenhamer was recently interviewed for an article published by Retail Dive on free shipping for retailers: How much is free shipping really costing retailers?