Feature Release – May 2017

Product Update - August 2017

Product Update – May 2017

We are continually rolling out new features to ensure your store has the latest tools. This is what’s new in your TMS 2.0 toolbox.

1. Infrastructure Expanded to Support Popular Sales Channels

Not everyone in the eCommerce business solely leverages a branded website to sell their products. I spoke with a representative from MightySkins, an online retailer of Amazon Echo skins and other device wraps, and was told that 20-25% of the company’s sales come from the MightySkins Amazon store. This is not an isolated incident as more and more companies are moving to multiple sales channels. We know this and we’ve rolled out new features to accommodate modern retailers.

Product Update May 2017

Our infrastructure now supports Netsuite, eBay, Amazon Vendor Central, Amazon Seller Central, and 3PL Central order integration. You now have the flexibility to easily integrate ShipHawk with these ERP’s, eCommerce marketplaces, and WMS systems. These integrations alleviate the need to use multiple 3rd party systems in place for order fulfillment. Instead, you can leverage ShipHawk to aggregate all carriers in one place, streamlining the order fulfillment process.

2. New Support for Order Line Item Verification via Bar-Code Scan

An automated transportation management strategy shouldn’t just make your job easier – your warehouse workers and your customers should reap the rewards as well. Therefore, we’ve added support for order line item verification to create compatibility with a bar-code scanner. This streamlines the fulfillment process for warehouse employees while adding more customer visibility on exactly what is sent in individual packages.

3. Packing Slip Support Now Includes Dynamic Rendering Using Custom References

Sending everyone the same generic packing slip or utilizing additional services to brand and personalize yours is no longer an issue. ShipHawk has extended our support for packing slips to include dynamic rendering that uses custom references. Use tags to create a further automated, white-label branded, personalized end customer experience without the need for 3rd party services or printing your own shipping materials.

4. Fully-Enhanced Shipment Quote Flow Using Auto-fill

With the technology available today, you shouldn’t have to do anything manually, including shipping quotes. ShipHawk has completely rewritten our new shipment quote flow to utilize account-level presets to auto-fill any attribute commonly used in the process. Now you have an extremely fast and efficient way to generate cost quoted for your customers, a quicker way to create new shipments, and you can cut down on data-entry of repetitive information. 

Product Update May 2017

5. Completely Rebuilt Order and Shipment History Systems

When multiple orders are placed at one time, your processes shouldn’t be affected. So, we’ve rebuilt our Order History and Shipment History infrastructure to support the grouping of items based on any secondary sort criteria. Now, you can easily group and process similar orders at one time. Move more efficiently through a fulfillment workflow by simply grabbing a group of SKUs and packing them immediately.

Product Update May 2017

Multi-Carrier, Multi-Mode TMS Software

Multi-Mode TMS

A Multi-Carrier, Multi-Mode TMS Solution

If your company uses multiple carriers to ship products, you know how potentially complicated – and costly – this can be. If you are scaling, you may be experiencing this issue for the first time, and finding yourself increasingly behind the eight-ball when it comes to accurately rating, packing, processing, labeling and ultimately, tracking your orders. Can a modern TMS (transportation management system) really solve all of these problems?

Is shipping a barrier to your company’s growth?

We hear it all the time:


“We have no idea if we are getting the best rates or choosing the best carrier.”


“Everything we do is manual.”


“We know there is an opportunity, but we have no way to access it.”


“We know we are leaving money on the table.”


“We need to take the decisions out of our employees’ hands.”

Multi-Mode TMS

Are you paying too much for shipments?

Many shipment rating engines do simple comparisons based on the limited data made available by a carrier via API, EDI etc. This process leaves money on the table by not factoring in all the relevant shipment criteria that ultimately affects cost including, but not limited to, unique item characteristics, packing material, final packed weights and dimensions, destination details and more.

Multi-Mode TMS

ShipHawk starts by looking at the actual item – not just a box or pallet – and then calculates the optimal packing using patent-pending packing algorithms.  From there, we pass multiple packing scenarios (loose parcels vs an assembled pallet) through all available carriers and calculate the true impact of various packaging, modes, and carrier services.  Only by accounting for all relevant variables are you able to truly determine the lowest cost carrier with the service that best matches your standards.  

This is multi-carrier, multi-mode rating!

The Changing Landscape

Amazon has changed the way people do business, period.  Being able to compete at this level requires more than just a new perspective. It demands a solution that enables growth, supports your need for flexibility, reduces costs, and provides value, both for your business and for your customers.

ShipHawk provides access to major carriers for all types of shipments, be it freight or parcel, and automates rate comparison, ship times, and best mode for each order.

Intelligent, automated access to multiple carriers and modes is imperative for true supply chain optimization and directly impacts your business growth.

International growth

Accessing a wide range of carriers and modes can also facilitate global scale. Improving carrier access and usage can yield excellent results if the cost, complexities, or inefficiencies of international shipping has been a hindrance to your progress.

Benefits of multi-carrier, multi-mode optimization


Ship parcel, freight, LTL, intermodal and more, with the same process


Choose the best carrier and mode for each unique shipment


Streamline order fulfillment for lowest cost/highest value results


Reduce overall shipping spend while improving service


Standardize your shipping processes from end-to-end


Eliminate the need for manual quoting


Manage all of your carriers from one dashboard


Reduce shipping errors and duplicate entries


Meet green and sustainability goals with packing optimization

Is your current TMS supporting you as well as it should?

Most transportation management systems claim to offer multi-carrier rating, but what does that actually mean?  Legacy transportation management systems were built for a different time.  They do not provide consistent results across all modes and the user experience can vary wildly.  Some may even require archaic tasks like having to log into multiple carrier sites just to chase down one single shipment that’s gone astray, and this is a logistical nightmare in itself. Multiply this by hundreds, or thousands of shipments and you’ll soon have an entire department of people working to solve problems instead of completing value added work.

ShipHawk Multi-carrier solutions

ShipHawk provides a transportation management software solution that supports a comprehensive selection of national and international carriers. ShipHawk allows you to compare rates across multiple carriers and multiple modes from one simple, intuitive user interface, delivering value to the customer while providing unparalleled convenience.

Multi-Mode TMS

A TMS made for multiple mode shipments

In the past, managing multi-mode logistics has been complex, manual, and inefficient.

Our user-friendly platform is built for flexibility, helping you manage multi-mode shipments with ease while connecting all of your systems across the entire supply chain.

ShipHawk helps you say goodbye to lost productivity, lost revenue, and gaps in your service offering due to shipping barriers caused by the expense and complexities of multi-mode, multi-carrier shipping. Produce efficient, speedy deliveries, and predictably lower costs that you can pass along to your satisfied customers.

Shiphawk integrates with your ERP

With experience with an extensive lists of possible integrations, we support enterprise resource planning systems that include SAP, Oracle, Microsoft Dynamics, Sage, Everest, Netsuite, and more.

Automate Shipping Strategies with a Transportation Management System

automate shipping strategies

Automate Shipping Strategies with a Transportation Management System

customer demands free returnsAs online shopping rises in popularity, it’s now more important than ever for eCommerce stores to automate shipping strategies with a transportation management system.(TMS). Consumers are growing accustomed to the fast, free, and reliable shipping services that they receive from companies like Amazon Prime, and are expecting the same caliber of efficiency from every online store that they purchase from. Nothing screams “I’m never shopping here again” like a missing package or one that takes ages for a customer to receive.

Some of the biggest pains companies experience when trying to find the best shipping solutions are reducing their shipping costs on diverse parcel and enhancing the post-purchase customer experience. Nowadays, these issues are difficult to solve unless businesses invest in SaaS shipping solutions. Platforms that optimize shipping strategies give companies a competitive advantage by reducing costs, increasing profit margins and minimizing stress through logistics automation and intelligence. An example of a transportation management system that helps businesses achieve these goals is ShipHawk.


Product SKUs: Product Update – April 2016

Product Update - August 2017

Product SKUs: Import, Export Enrich, and Optimize

Product Update – April 2016

This month, we released the Products tab (and APIs) on ShipHawk. With our Products tools, you can upload SKU data into ShipHawk and leverage this information throughout the platform to streamline your pre- and post- order workflows.

Historically, you had to manage this information outside of the platform; now, ShipHawk can be your central source of truth for all shipping related product information – so you can leverage data you already have on hand and, together, we can enrich your products.

With Products, you can: 


Import products from eCommerce platforms like Shopify and Magento


Handle Products that need to be shipped in more than one box (ex. “3 pc. sectional sofa”)


Enrich critical product specific shipping data:

      -Shipping dimensions (to avoid costly dimensional weight                    issues)

      -Shipping weight

      -Freight class

      -NMFC codes

      -Country of manufacture

      -Harmonization codes


Associate Products with specific originating locations (warehouses, distributors, individual sellers, etc.)

Learn more about ShipHawk’s TMS can do here.