Solutions for the most pressing fulfillment challenges

All of ShipHawk’s products include unlimited users, unlimited warehouses, and unrivaled customer support.

View Plans

STARTING AT

SHIPMENTS/MO.

Want to rate and fulfill easily from one platform?

Our Emerging solution will help you:

Reduce packing and shipping costs
Utilize multi-carrier rating
Eliminate manual decisions

Schedule a call

STARTING AT

10K

SHIPMENTS/MO.

Are you operating a high volume warehouse or multiple warehouses?

Our Pro solution will help you:

Connect your business systems in a centralized platform
Access more carriers
Configurable shipping rules

Schedule a call

STARTING AT

200K

SHIPMENTS/MO.

Are you running a complex fulfillment operation?

Our Enterprise solution will help you:

Automatically select the best carrier and service level
Reduce order processing times
Control your environment

Schedule a call

“ShipHawk is the standard by which we compare all of our other softwares to."

Ryan Northrup, IT Systems Support Coordinator

“ShipHawk empowered us to increase our operational efficiency by more than 100% and is reducing our average shipment cost by more than 13%”

Kyle Muench, VP Operations

“Managing and reducing our carrier costs while also ensuring on-time delivery and an excellent CX is vital to maintaining a healthy bottom line for a growing e-com company. By using ShipHawk's carrier optimization system, we have been able to cut our carrier costs by over 25% without negatively impacting CX one bit!”

Andrew Sutton, Head of Operations & Fulfillment

“Thanks to ShipHawk’s logistics automation technology, we’re able to get our product packed and out the door in the most effective manner possible. This solution has improved our margins, let us better utilize our employees’ time, and even helped the company grow.”

Anthony Thorn, Director of IT

Frequently Asked Questions

What is ShipHawk?

ShipHawk is the premier packing and shipping software for ERP connected companies. We work with high volume retail, wholesale, and eCommerce companies to lower their packing and shipping costs so they can compete on a level playing field with the eCommerce giants.

What are the primary reasons people choose ShipHawk?

Most businesses spend a ton of time and money trying to ship orders more efficiently. Our shipping software helps automate order fulfillment and eliminate worker decisions so businesses can take control of their warehouse operations. Customers are able to 5X order throughput and decrease shipping costs without adding headcount.

A lot of services provide multi-carrier rating. Why is ShipHawk better?

ShipHawk accounts for SKU data at the item level, far before a shipment is created, providing a baseline for rating and automation that removes the human element from the carrier selection and fulfillment process.

In other words, because it looks at the individual items within an order, ShipHawk automatically accounts for split shipments, drop shipments, multiple boxes, volume, location and other variables that often end up costing more than expected or disrupting fulfillment.

What is the difference between API and EDI and why is it so important?

EDI (Electronic Data Interchange) is a legacy technology created in the 1960s and 1970 to transfer business documents. It is cumbersome, costly to setup and maintain, and is being replaced by newer alternatives. Like other technology from this time period, it is designed around the limitations of very scarce computing resources which are no longer applicable. Many EDI implementations rely on FTP (File Transfer Protocol) and batch operations, meaning that errors and processing delays are difficult to correct, resulting in extra costs. EDI is like the “green-screen” terminal of business to business data transfer.

Example: CLM*A101*37.7***11:b:1*Y*A*Y*Y***********~

APIs (Application Programming Interfaces) are the modern version of EDI. Although APIs serve the same purpose, they are built on newer technology that makes them easier to setup and maintain. They use the same standard protocols as your modern web browser (HTTPS), and use a simple, human-readable data format: JSON (JavaScript Object Notation). It’s not uncommon to setup an API integration in less than a day, and sometimes in a matter of minutes.

What does it mean that ShipHawk is "API driven?"

There are three main ways to access ShipHawk’s TMS platform: 1) APIs 2) plugins to popular eCommerce, WMS and, ERP platforms and 3) web interface. Our APIs integrate with USPS, FedEx, UPS, DHL, and hundreds of LTL and white glove carriers. Our best-in-class shipping APIs allow you to embed shipping solutions into the systems you use on a daily basis, all with minimal effort from IT.

I mostly ship parcels but occasionally need to ship freight. What plan level would work for me?

Our Emerging plan includes both parcel and select Less-Than-Truckload (LTL). The Emerging plan is great for lower volume parcel and freight shippers. If you are a high volume shipper or have more complex freight needs, our Enterprise plan will be more appropriate for you. Contact us today to learn more or Request a Demo to speak with an expert.

I have negotiated rates with my carriers. Can I add them to ShipHawk?

Yes! You can add your own parcel and LTL carriers.

Is there a limit to how many shipments I can make through ShipHawk?

You can ship as much as you want. Each plan comes with a certain number of transactions built into the subscription, but you can always pay as you go once you hit your monthly allocation.

Have questions?

Gloria Guo

17:11 14 Jun 19

Simon Ceevantes

05:02 16 Feb 19

Nicolas Chopin

21:48 18 Nov 18

Steve Hyman

18:51 02 Dec 16

We did work for Shiphawk as subcontractors and they did not meet their financial obligation. Contractors should stay away from this company.

Ryan Tansey

23:05 16 Mar 16

Great prices, even better customer service.

Nicole Scuderi

23:47 15 Mar 16

OCS has been working with ShipHawk for a couple of years now. In that time Ryan, Jenna and Daryl has become invaluable members of our team. Our Shipments require attention to detail and precision that has been upheld by the staff at ShipHawk. They’re fantastic service, rates and continued reliability makes our job easier. Thank you for all your work!

Chris Grandmontagne

16:37 02 Mar 16

Looked for a long time to find someone who understands shipping vintage and antique items. Their services are spot on. They make it simple and efficient and at prices buyers can afford. And the people are so friendly and kind.

Maria Coleman

21:13 11 Feb 16

Very quick to respond!

Mass Gallery

17:33 11 Feb 16

Jenna and the whole Shiphawk team were amazing throughout the process! Always our goto shipper.

Steve Harding

05:19 10 Feb 16

I used ShipHawk for the first time recently and it was incredible. Very easy and user friendly, competitive pricing, and amazing service. I shipped a large pallet, pickup was as promised, and my questions were answered very quickly and accurately by Jenna, the account coordinator. Easiest LTL shipment I've ever done thanks to ShipHawk.

Steven F

16:42 29 Sep 15

Amazing Service. Cant wait till our next shipment together JENNA CHENEY!! : )

Heather Johnson

03:45 21 Aug 15

After endless hours researching shipping companies and obtaining quotes, I found ShipHawk and what their service and price was the best out of any company I could find. ShipHawk was fantastic for white-glove furniture delivery service from NJ to CA. My quote was accurate and additional insurance was easy to add. ShipHawk customer service is top-notch. Jenna was always kind, thorough, and knowledgeable and would quickly respond to my emails. I would not hesitate to use them again for shipping vintage furniture or any furniture that needed extra care.

Scott Pickup

01:42 19 Aug 15

I was very impressed with ShipHawks Customer service. Jenna Cheney was the person responsible for taking care of shipping my item. She was awesome! Very personable and patient. Ask for her if you need something done right! Highly recommend this company for your shipping needs.

Tavares D'angelo

22:34 17 Aug 15

Phil Stone

22:24 14 Aug 15

ShipHawk is the perfect solution for what we needed to get done. We needed to move some equipment between offices and their service helped us keep our assets in production instead of sitting on the sidelines because of geography. We saved a ton by not having to buy new stuff. Bam!

Sarah Gonzalez Sepulveda

19:10 14 Aug 15

I had an AWESOME experience with ShipHawk! This was thanks to the best price by far to ship a 200 lb. wooden crib with storage drawers from D.C. to Texas, along with excellent customer service support from Rachel. She provided logistic AND emotional support ;-) She offered excellent advice and ended up arranging for my boxes to be picked up from the store where I had them professionally packed. I am so happy to have found ShipHawk and Rachel and will be recommending them to everyone I know!!

Sean Chapman

18:52 11 Aug 15

My first freight shipment. I sold a VERY large desk on Ebay. Jenna with Shiphawk got me the best price and followed up with OUTSTANDING customer service when we hit a few snags with the delivery. Constant follow up and attentiveness along with great negotiations with the carrier. When I have another freight shipment I'm going with ShipHawk. Thanks VERY much!

Brendan Hurrle

15:50 10 Aug 15

I had queen mattress, a couch, and an arm chair that needed to go across the country. Set up was easy and Jenna was helpful and attentive throughout the process. The pick up and delivery were went just as she said they would and communicating with the drivers to make sure on timing was no problem. I'm sure there are many variables that can affect someone's experience, but their system worked perfectly for me.

Bradford Lynch

17:58 06 Aug 15

I just shipped a large and heavy dresser using ShipHawk. The quote was fast and Jenna from their customer service team was a great help in scheduling a pickup and providing advice on the shipment. Would definitely use again!

Monica Nagle

13:29 30 Jul 15

I recently had a baby grand piano shipped from New York to Texas. There were some communication and scheduling issues with the subcontractor in New York, which Shiphawk worked diligently to resolve. Jenna was outstanding in her customer service. The piano received white glove service at both ends and arrived without a scratch. Surprisingly, it was even in tune! (The hardwood floors on both ends also survived the ordeal without a scratch).

Tom White

16:11 27 Jul 15

They always had time to talk to me and check on my order. Great experience.

Preet Desai

01:54 22 Jul 15

Literally the worst shopping experience I have EVER had. I shop a lot, and have a very high tolerance for customer service. I used to work in customer service. They are terrible.I paid 1k to have a bed transported from california to washington d.c. by shiphawk, thinking a premium service from them will be good, its not.The truck moving my bed breaks down.Then I get a call today, (21+ days after I paid for the service). Their 3rd party vendor is telling me that they'll leave my bed outside my door. What the hell? Part of the 1k package is having 'white glove delivery'. On top of all this, they aren't responsive to my emails. I keep having to call shiphawk. I hate doing that. Why do I have to micromanage you after I have paid you. What the hell is the point of having someone assigned to your case if they don't even want to see it through. I'm your customer!!! You guys suck.

Will Keene

03:25 15 Jul 15

Awesome service. Love how centered this company is around customer service. The best resource when needing to ship my custom cornhole boards.

Haritha Gurram

20:21 07 Jul 15

Wonderful and hassle free!Tish helped me to understand the process and was very kind to answer all my questions. I really loved the experience.All the very best to ShipHawk!Between I have spread this word to many of my friends!

Arjun Krishnan

23:20 28 Jun 15

Fantastic customer service. They messed up my order, but the service I received more than made up for it. Would definitely use again.

Paul Calderon

23:22 24 Jun 15

I was all ready to book the shipment when I failed to agree on transaction details with the shipper. Please cancel my request, but know when I find the item again, I'll be certain to contact you first. I appreciated your quick response, professionalism, and competitive pricing, in a shipping world that is so fragmented, chaotic, and difficult to access. Your founder is right, you are to shipping what Kayak is to travel. I'll be talking to you again soon. Thanks Jenna.

Jonathan David Henning

20:39 21 Jun 15

Jenna at ShipHawk was an absolute star. I needed to ship a mattress from D.C. to Chicago and couldn't be at the destination for a couple of weeks. She organized it so that the mattress could be stored for a couple of weeks until I arrived. Super communicative process throughout, and fantastic rates too. Will definitely use them again in the future.

Andreev Graham

22:06 19 Jun 15

Good folks, fast shipping, reasonable prices

Ashley Stifflemire

02:08 16 Jun 15

I am so happy to have stumbled upon ShipHawk! Jenna is absolutely amazing and made my move stress free. She was so patient and kind in answering ALL of my questions. The movers did a great job in packing and handling my furniture. I highly recommend ShipHawk and will use them again.

TimberLibrary MFG

04:13 11 Jun 15

I have wasted so much time and energy with big shipping companies like UPS and Fedex. I was recommended to shiphawk through a friend. I thought it couldn't hurt to give them a try and I am so glad I did. I only have great things to say about Jenna and shiphawk. She has been honest, cheerful and quick to reply. I wouldn't hesitate to give a recommendation to anyone who's looking to avoid all the headache with the other companies. Thanks Jenna!

Eric Leidersdorf

14:59 02 Jun 15

ShipHawk was great - we had a large, cumbersome equipment that needed to be shipped across the country and they were able to help us every step of the way. We'll most certainly be using ShipHawk for all of our shipping needs moving forward. Special thanks to Jenna Cheney for easing us through our shipping process. Looking forward to working with these guys again soon!

Anthony Bouvette

12:16 01 Jun 15

Quick, easy, cheap. They sourced a local partner for hundreds of dollars less than other options I was finding to ship my mattress from Ohio to Arizona. I then received a quick call from the arranged shipper to confirm pickup after placing the 'order'. On the day of, the whole process took less than 10 minutes. 4 days later I received the confirmation that the mattress had arrived. The stuff I buy off of Amazon doesn't even move that fast.

Chien Tsai

22:33 28 May 15

I cannot say enough good things about Jenna, who has offered our family so much assistance. Her patience is unmatched. She responds to every inquiry with excellent professionalism and does so promptly. We received our piece of furniture in great condition and on time, thanks to her help. I recommend ShipHawk wholeheartedly all because of her!

Marcelo Melamed

19:24 21 May 15

As a small NYC furniture business, discovering ShipHawk has dramatically improved our entire shipping operation. In addition to providing the best basic rates of any company we've previously worked with, they also offer a whole host of reasonably priced services and options so we can tailor each delivery to our customers' needs. Jenna and the entire team have been wonderful at getting our shipments out asap and keeping things running smoothly all the way up to final delivery, including quickly dealing with the rare problem that might pop up along the way. We greatly look forward to working with them for all of our future shipping needs, and to no longer having shipping be the massive headache it once was for us.

Marco Bogazzi

18:49 21 May 15

I design and make custom furniture and Shiphawk provides the absolute best service and prices for shipments that need to go all over the country, no matter if its one piece or many. I've used them exclusively over the past year....and am a very satisfied customer.

Ryan Barber

17:33 20 May 15

They were great! I needed a lot of flexibility last-minute with the pick-up time, and they were able to work around my schedule. I needed some last-second information, and every time I called ShipHawk they promptly answered the phone, and connected me with the person I needed to talk to. I felt that they offered the personal attention I needed, and helped me get my order through fast and properly.

Heather Hood

20:35 13 May 15

Ship Hawk was sooooo easy from start to finish. And it was 2/5 the costs of other shippers. I kept waiting for the other shoe to drop. But it didn't! I had some select dates for pick up that ShipHawk honored (cleaning out my grandmother's apartment in another town). My furniture arrived in one piece, unscathed and right where I asked my neighbor to tell them to take it. I highly recommend them and will certainly us ethem again if I need a shipper!

Karine cohen-dicker

01:57 13 May 15

Great company, awesome prices. They are giving you good advice to make sure you're choosing the right level of service and that is very helpful. Shipping was faster than predicted. Delivery was easy. What else to ask for?

Alex Hoffman

23:56 12 May 15

ShipHawk is a great firm. I use them for most shipments with my small furniture company and they repeatedly give me excellent prices with really great service. The team has gone out of their way too help me multiple times which is something that can be pretty difficult to find in the shipping industry. Their prices are virtually always the lowest and they seem to really care that they do a good job.

Tristen Glaab

16:01 29 Apr 15

ShipHawk has went above and beyond when it comes to customer service and accommodating our needs! They are a step above the rest ! We are thankful to have made a working relationship with them! The best around!

Gavin Moler

00:36 28 Apr 15

Hey ShipHawk!Just wanted to say thank you for setting up my upcoming move. Special thanks to Ateshim Demsas (Tish) for getting me my quote and helping me get a pick-up date scheduled. The process has been super easy, and having a representative (especially a friendly one like Tish) pick up the phone every time I called was a HUGE help, and something that set you guys apart from other companies I was dealing with. Tish was always incredibly prompt with his replies, and didn't hang up the phone until whatever I was inquiring about was completely taken care of. Thanks again!

Philip Roberts

20:12 27 Apr 15

We ship fragile items that are really large, so it's been tough finding a good shipping option. ShipHawk reached out to us and they've been really helpful. I've been working with Tish, who is very quick to email me back with quotes. The booking process is swift and we've had good experiences with the freight carrier picking up on-time.

Tom Roof

19:37 13 Apr 15

I have been wanting to ship my antique dresser back to my parent’s house for a while but had no clue how to ship it back or how much it would cost. Jenna at ShipHawk helped me ship my dresser across country back for a great price and met my time frame for pick up. Jenna helped me through the whole process and made it very easy for me, she gave me status updates so I didn’t have to track my shipment myself and even followed up after the dresser was delivered. I am very happy with the experience I had using ShipHawk.

Jim Batuyong

19:57 10 Apr 15

I have worked in the packaging and crating industry for over 30 years and have worked with many different companies when trying to deal with freight. I have been working with the great people over at ShipHawk for a couple of years now and they have proven themselves to me to be a top notch company. When a shipment is arranged, I know it will be picked up when they tell me. And that's all anyone is really looking for, right? Someone who does exactly what they say they're going to do? What a concept! Well done ShipHawk, thank you.

Peter Doepke

19:08 10 Apr 15

Awesome price and the people were understanding and easy to work with. I got my delivery semi on time which did cause a few issues but that wasn't ShipHawks fault so I won't hold that against them. I definitely will be using them again in the future.

Marlise Soto

19:19 03 Apr 15

I manage a furniture business, Modern Resale in Los Angeles. We were in need of better customer service when it came to arranging long distance deliveries for our clients in NY, San Francisco, etc. We found ShipHawk and have been VERY pleased with the attention to detail and follow up they provide. Special thanks to Kendall and Jenna!

Debbie Hickey

18:48 03 Apr 15

Excellent customer service from beginning to end. Jenna handled my request efficiently and was very polite. The delivery guys were pros--punctual and helpful.

Satomi Yamaguchi

16:31 01 Apr 15

Very reliable and wonderful customer service.I have moved several times and have used a lot of shipping companies in my life.I had to ship my special mattress in a short period of times and I had no clue what to do because I had a tight budget.However, the company was willing to answer any questions accurately and did their best for me.Thank you so much for your wonderful customer service Hiromi! You are a wonderful customer representative :)

Jordan Mitchell

17:15 30 Mar 15

I had no idea how to safely and affordably ship my king size mattress from Nevada to Tennessee, and ShipHawk was the answer to my prayers. They saved me so much money. Darrell Van Dyken in particular took amazing care of me and was in contact with me every step of the way. Their customer service is second to none, and I highly recommend ShipHawk to anyone, especially if shipping long distances. They rock!

John Holmberg

20:12 27 Mar 15

Super convenient way to ship back a bum TV! Saved me $90 as compared to UPS drop store and USPS wouldn't touch it. Picked up and delivered within the window. ShipHawk team was great to work with, super responsive!