eCommerce Businesses Face a Question:
ADAPT OR DIE?
“Today's eCommerce brands can't compete without a scalable operations platform behind the 'Buy' button. Finally there is a book that brings focus and clarity to this essential component of eCommerce success.”
Ken Beyer, CEO, Transportation Insight
(Former President, Commerce and Lifecycle Services at Ingram Micro)
“Jeremy's work reflects a frontline, practical guide that anyone contemplating or currently running an eCommerce warehouse or eCommerce driven business simply must read. He brings together years of experience in a pragmatic and well-articulated, guided journey ranging from the competitive landscape through to shipping, returns, and everything in-between.”
Tom Nightingale, AFS CEO, International Package Shipping Chairman, Prior GENCO President (Acquired by FedEx)
CASE STUDY: DIRECT-TO-CONSUMER
“As the shipping experience is often online brands’ only direct interaction with its customer, a bad experience can sometimes be insurmountable.”
CASE STUDY: GROVE BEYOND PLASTIC
Grove Collaborative has become the first and only online retailer to be plastic neutral. In this case study, we outline how they did it and why more retailers should follow.
CASE STUDY: ORDER FULFILLMENT WORKFLOW OPTIMIZATION
Find out how to optimize your fulfillment workflow.