Thousands of never ending delivery trucks, running up and down neighborhood streets, packages filled with air and waste, and suppliers struggling to keep up. And worse, we’re creating a world of over-worked and under-resourced workers with little control over their futures. It’s a hard problem to solve…
About 40 percent of the nation’s small apparel, toy, and sporting goods makers disappeared between 2007 and 2017, and so did one-third of small book publishers (U.S. Economic Census).
The average delivery box is 40% too large for its contents. That leads to 24 million more truckloads delivered each year, 1.75 billion gallons of diesel used, and 17 billion kg of CO2 released into the atmosphere (Gary Forger, Modern Materials Handling).
The U.S. Bureau of Labor Statistics put annual warehouse worker turnover rates at 43%.
We put people first, even when it costs us.
We own our results, good and bad.
We treat the business like it’s our own. We own the problem through resolution. That includes knowing when to pull in the right expert fast, not just doing it alone.
We do the right thing when no one’s watching. That’s the only test that counts.
We’d rather hear the truth than feel comfortable. A miss that doesn’t teach us anything was wasted.
Some decisions deserve an hour. Some deserve a week. We know which is which, and we don’t confuse them.
Speed is a choice, not a personality. We move quickly and with intention. We find a way.
We ask who else needs to be in the room before we solve something alone.
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