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Declared Value Coverage and Cargo Insurance

 

Guidelines

Although our packing calculator and shipping calculator are amazing, they can’t take the place of good preparation. This includes, but is not limited to, following the packing guidelines provided by the shipping carrier and insurance carrier, purchasing the right amount of declared value coverage and double checking all addresses and contact information. Please read the details below about declared value coverage and cargo insurance and make sure to reference the carrier’s terms and conditions if you need more information.

Declared Value Coverage

Most shipments are eligible for declared value coverage. All packages shipped via FedEx or UPS are eligible for $100 of basic coverage, as long as they do not violate the carrier’s terms of service. Some commodities are eligible for coverage up to $50,000. Each carrier has their own unique terms and conditions that outline their declared value coverage policies. It is your responsibility to familiarize yourself with these policies before you ship. Failure to follow the terms and conditions of the shipping carrier or insurance carrier will result in a denial of claims. Accurate values must be specified prior to shipment pick up or drop off. Proof of value must be established before pick up or drop off. Shipment value may be established by an appraisal dated within the timeframe specified by the shipping carrier or insurance carrier or a recent sales receipt. Questions regarding coverage should be directed to the coverage provider. Hawk Applications Corp. is not an insurance or declared value coverage carrier and is not liable for damage or loss that may occur, before, during or after shipment transportation.

Cargo Insurance

Cargo insurance is traditional insurance that provides certain protections for shipments while they are in transit. ShipHawk offers Cargo insurance (also referred to as “third party insurance”) through Falvey Cargo: www.falveycargounderwriting.com. If purchased, cargo insurance can protect your shipment against loss or damage regardless of fault. Cargo insurance is different from Declared Value Coverage in many ways.

Cargo insurance claims require before and after photos, proof of value (as described below), copy of the Bill of Lading (BOL) noting any and all damage to the exterior packaging and interior items and a valued inventory. All documents must be provided within 5 business days of delivery date.

Here are some additional details about cargo insurance:

  • For damage is not noted on delivery receipt (concealed damage), claim must be filed within 5 days. If damage is noted on delivery receipt or refused, it can be filed within 90 days
  • A recent appraisal (within the timeframe specified by the insurance carrier) or purchase receipt is required
  • An insurance adjuster will determine the final value in the event of loss or damage
  • Not available on all shipments
  • Not available with all carriers
  • Multi-item shipments must be shipped with a complete, valued inventory

For more information, please contact the insurance carrier or shipping carrier who offers the declared value coverage.

Commodity Restrictions

Neither insurance nor declared value coverage is not available for the following commodities:

  • Live animals
  • Plants and seeds
  • Perishable items including food and flowers
  • People
  • Trash
  • Items without proof of value, as specified above
  • Cash, gift cards and any item(s) with cash value
  • Additional restrictions are detailed in the Policy Documentation

Geographic Restrictions

  • Any embargoed countries
  • Afghanistan
  • Algeria
  • Central African Republic
  • Chad
  • Cuba
  • DR Congo
  • Ethiopia
  • Gaza
  • Guinea
  • Haiti
  • Iran
  • Iraq
  • Israel
  • Ivory Coast/Cote d’Ivoire
  • Kenya
  • Lebanon
  • Libya
  • Madagascar
  • Mexico
  • Myanmar
  • Nigeria
  • North Korea
  • Pakistan
  • Palestine
  • Somalia
  • Sudan
  • Syria
  • Yemen
  • Zimbabwe
  • Armenia
  • Azerbijan
  • Belarus
  • Kazakhastan
  • Kyrgyzstan
  • Moldova
  • Russia
  • Tajikistan
  • Turkmenistan
  • Ukraine
  • Uzbekistan

If you have any additional questions about declared value coverage contact us at support@shiphawk.com