In addition to identifying the optimal carrier and service for each order, ShipHawk’s Smart Packing™ tells warehouse workers which box/carton or pallet is best for each order, eliminating this decision in the fulfillment process. ShipHawk calculates final packed weights and dimensions in advance and utilizes this data in the Smart Rating™ process.
ShipHawk’s Smart Packing™ does not require hardware to work, but it is capable of working alongside box-makers, dimensioners and other hardware components to produce best-in-class workflows that don’t rely on human decision making.
Multi-carrier rating automatically finds the best carrier for every order. This is more than a garbage-in-garbage-out API call. By using your negotiated rates, ShipHawk optimizes for cost, time, service level, carrier and carrier type. ShipHawk identifies the optimal carrier and service and compares options across modes. In addition, with our Dynamic Rules Engine™ your team can take control and configure rating and fulfillment decisions in real-time.
Our configurable, on-demand shipping rules engine allows businesses to customize carrier and service selection, provide in-cart rate and promotion management and manage unique shipping rules and policies all the way down to the customer level. ShipHawk automatically applies rules according to your specification so delivery promises are met with behind-the-scenes automation in the warehouse. By choosing the right carrier and service level on an order-by-order basis, before sending shipping labels to print, ShipHawk ensures that shippers spend as little as possible while meeting customers’ expectations.
Creating and managing business rules is easy with a simple text editor that doesn’t require IT development. Fine-tune your shipping and eliminate costly mistakes with automated rules.
Even though expert operators believe in the power of data, key information remains siloed across numerous business systems in most operations. Working alongside an ERP or other system of record, ShipHawk unifies disparate fulfillment and shipping data into one location providing real-time access to shipping data and analytics. This creates operational visibility that allows shippers to monitor carrier performance metrics like time-in-transit and aging deliveries as well as operational metrics like aging orders and shipping costs. Shipping and order fulfillment reporting can be automated company-wide to keep executives informed on shipping strategy decisions and opportunities.
Using multiple portals to support different modes is slow and expensive. ShipHawk’s TMS supports parcel and LTL in one system. With over 250 parcel and LTL carriers, as well as many leading 3PLs, ShipHawk supports the carriers needed to scale using the shippers’ own negotiated rates and relationships. ShipHawk is a FedEx Compatible, UPS Ready and DHL eCommerce certified solution.
Every order, every marketplace and every carrier requires different documentation. Operations teams use ShipHawk’s TMS to save time and reduce duplicate and manual entry by accessing and generating required shipping documentation. This includes: