Rating Rules

Product Update – June 2016

As a shipper, you need to be able to tailor the pricing experience for your buyers. With Rating Rules, ShipHawk makes it easy for business users to inflict logic at a product and order level so that buyers get the right price in their cart.

Every shipper has different levers of control over the shipping process and not everyone has the luxury of offering free shipping across the board. When it comes to the shipping price, you have 5 main levers of control:

Rating rules let you control the conditions under which you’d like to take one of these above actions.  Let’s say you want to offer Free Shipping on orders over $500. To do this you’d make a rating rule that applies to all orders.  Rules can be as simple or as complex as you want, but what’s important to remember is that once you’ve connected with ShipHawk, making a change is as simple as the flip of a switch.

Leverage Rating Rules to test and validate the optimal customer-facing pricing methods for your business – and if you need some help – please reach out to our support team!

Shipping Policies

Product Update – January 2016

Regardless of what your customers end up paying for shipping, we know how important it is to have the control you need post-order.

When it comes to processing your orders, you generally know how you want your items shipped – whether you just want the cheapest option available or whether you need to use a specific carrier or service based on the product or customer for that particular order.

With ShipHawk’s Shipping Policies you can set up business logic so that as Orders are added to your account, we will actually pre-queue the shipments for your order. This means less time dealing with shipments, faster fulfilling of products, and more time available to manage exceptions.